Guest Experience
yurichoe

Best staffs I have ever seen

We stayed here for three nights cause it was raining we thought we don't need a hotel which has a swimming pool. And it was the greatest choice. They were super nice. The room was clean and quiet. The breakfast was just the best. The hotel price was very cheap. If I come to Danang again I will definitely stay here again. I love orange hotel and their sincere service!

yurichoe - Gửi vào 24/01/2019
KattRunn

Outstanding!

I spent two weeks in Vietnam, traveling with my husband. We stayed at many different hotels, from 2-star to 4-star hotel. Orange Hotel; however, came out the best. Service, quality, and food, all exceeded my expectations. Here’s why:

1. Excellent customer service - Upon arrival, the bellman was quick to assist us with our carryons and then we were greeted by a warm, friendly receptionist. She’s well-spoken in English which was a big-plus. A few minutes in, we were seated on the couch and welcomed with warm hand towels and ginger/lemon tea. 

2. Exceptional Quality - Room was well-kept, clean, and functional. Bed was extremely comfortable and bathroom was modern, and spacious. The shower was separated from the toilet by a glass door. That I liked very much. I never understood why some hotels have toilet and shower together with no curtains or dividers. Also, I liked the fact they had corner holder in the shower for you to put your shampoo/conditioner. The simple thing makes it convenient for travelers. 

3. Delicious Food - By far, the best in comparison to all the other hotels I stayed at. So many choices to choose from, including western food. If I must say, presentation was top-notch! Dining area was superb, given the beautiful decor and the 180 view of the city. 
4. Price - Not too high; price just right. 

Above all else, my husband and I liked to thank the owner for welcoming us. We enjoyed our stay there very much, and looked forward to another trip to Vietnam in a few years. 

Best wishes,


 

KattRunn - Gửi vào 24/01/2019
angchu

Affordable hotel with 4 star service

We really enjoyed our short stay at Orange Hotel and would have loved to stay a bit longer. Overall, this very affordable hotel surprised us with its level of service! 

Service: We appreciated their posting a specific welcome with our name at the reception tv. The staff was friendly and thoughtful. I was sick/coughing a lot and the staff was very sweet to make sure I tried the ginger tea (which did help!). 

Hotel: Happy there were elevators to carry our luggage. Rooms were a nice size with comfortable bed and were clean. Buffet breakfast is on the top floor so you could look out across the rooftops a bit. Had a nice selection of warm and cold foods, including fresh fruit and local cuisine. 

Location: Nicely situated in a part of town where you can walk around. We were able to walk to a great little bbq place for dinner as well as a new boba shop

angchu - Gửi vào 23/01/2019
Habeby Tan

Best Hotel in Vietnam-Danang

We stay in Orange hotel 3nights. This hotel services is very good. It's a 3star hotel, but the service is like 5star. The food here is also very delicious they have different type of nice food .It's very affordable.

Habeby Tan - Gửi vào 23/01/2019
Martin327 Loughborough

Exceptional hospitality in Da Nang

Exactly a year after my first stay at the Orange, I opted to go there again, based on my exceptionally positive previous experience - and I was not disappointed. Once again, the welcome I received was warm, generous and sincere. The staff on duty all remembered me and made me feel like a member of the family. Nothing was too much trouble - from arranging a private car (and driver) at a very reasonable rate for an excursion to lending me an umbrella when the sky chose to empty what felt like several thousand gallons of water on me.
My room was palatial - as well appointed as you could expect, with a comfortable queen-size bed, air-con, TV, safe, refrigerator, a spotlessly clean bathroom and all the guest-friendly extras. In addition there was complimentary water, tea, coffee, a couple of bottles of beer and fresh mango. Knowing how much I enjoyed the ginger tea, one of the reception ladies would even trek up to floor 6 from time to time with a steaming fresh cup. Breakfast in the tenth floor restaurant was excellent with a menu of local dishes, fruits, fruit juices and enough coffee to float a battleship. Meals are available throughout the day and room service is a good option.
In my previous review, I made a point of how much the people there contributed to the pleasure of my stay and, without exception, everybody I interacted with displayed the highest standards of professionalism and customer service. I didn’t get the opportunity to meet Mr Lưu Văn Cam this time but I’m sure he will read this narrative and will be assured that the efforts of his staff are what makes this hotel worth visiting again and again

Martin327 Loughborough - Gửi vào 21/01/2019