Guest Experience
Yvonne B

Again and again

A very good and nice hotel with a great price and atmosphere.
The breakfast is very good, fresh, and international. The breakfast room is on the tenth floor with a great view. 
The support of the hotel is very special. 
Everybody is very polite and helpful and almost all of them can speak English very good. 
The hotel crew, from the cleaning staff to the receptionists are funny and open hearted. They like to have small talks with you. 
The rooms are comfortable, clean and big enough. Even the ones without a window. But don't book it because of the view. 
It's a none smoking hotel. If you are a smoker, no problem. They have an outside patio on the 9th floor with a great view of Da Nang. 
The sights are not far away and you have many restaurants, even international, nearby. Try the original Italian one.... Homemade pizza and pasta from an Italian.

Da Nang is a very nice and peaceful, modern and polite city and the hunking is just appearing when it's needed.
Next year I will be in Da Nang again and for sure I will book this hotel again.

Thanks to the whole hotel crew. See you in March 2019.

Yours, Yvonne BENTHIEN from Germany

Yvonne B - Gửi vào 04/01/2019
Biermann11

Brilliant service and nice hotel!

Excellent service minded staff in a very nice hotel in Danang city centre. Walking distance to the river with it's market and night life, short taxi ride to the beaches. Great breakfast with omelett station and Vietnam specialities in the 10th floor with great view of the city and surroundinc mountains

Biermann11 - Gửi vào 04/01/2019
TonyLau

Five stars service

Located in the busy neighborhood with shops. 10 mins walk to Han market and Dragon bridge . 
Staff are very courteous and helpful . Always smiles and greet you when you see them . 
Room very clean and of good size . Breakfast dishes varies daily , serving authentic Vietnamese cuisine . Staff personally deliver the Pho and egg omelet to your table diligently .
Ms Vi at café is very friendly and hospitable. Seen her chatting with all the guests at the café . 
She painstakingly introduce all the Vietnamese dishes at café and even offered us special brewed Vietnamese coffee which is very aromatic and strong .
Tour desk of the hotel offers tour to Hoi Ann , Hue and My Son Sanctuary etc. at very reasonably price 

TonyLau - Gửi vào 04/01/2019
MartinNguyen

Exceptional service!

We had 2 awesome days in DaNang with Orange hotel. The rooms were spacious, modern, and the comfortable beds. Friendly and careful staff who always greet you whenever they see you. The location was great, only 5 minutes of driving to the airport, about 10..

MartinNguyen - Gửi vào 04/01/2019
Katrina M

 

My Stay at the Orange Hotel

The hotel staff, ably led by Xoan, made me feel special from the moment I walked in the door. I was delightfully taken aback when I saw my name flash across the monitor mounted on the wall, welcoming me as a new guest. Then I was asked to have a seat while a staff person brought me a cold refreshing towel to wipe away the sweat from the oppressive heat, a fruit plate and a glass of passion fruit juice. Next, before escorting me to my room, Xoan expressed, in very good English, her appreciation that I chose their hotel and let me know that she and the staff would help me with anything I needed. Daily, the staff demonstrated a level of customer service that I don’t think I have ever experienced at any hotel. They took care of all the logistics for my excursions to Ba Na Hills, Marble Mountain and Hoi An. Because it was rainy season, they ensured I had an umbrella each time I left the premises and always greeted me with a cold refreshing towel when I returned from an outing. Every staff person played an active role in ensuring that I had a great experience. My room was stellar and the breakfast was a hearty combination of Vietnamese and western dishes. The owner of the hotel happened to be there as I was checking out the Orange Hotel and moving to the Nhi Nhi Hotel, their sister hotel in Hoi An. He was an affable, humble man and after meeting him and learning a bit about him, I better understood their commitment to excellence. He used to sleep on the street corner just a few meters from the hotel he now owns and the sister hotel in Hoi An was his first hotel. His is a beautiful story of discipline and commitment and he has imparted those success qualities into his staff. Their brand of professionalism flows from the heart and the head and it’s the guests who win. I thoroughly enjoyed staying there and I look forward to returning

Katrina M - Gửi vào 03/01/2019